Leadership’s Role in Creating an Environment that Supports Knowledge-Sharing
Leadership plays a very important role in facilitating the right environment that supports knowledge-sharing.
In such an environment, the leadership is not there to judge one’s
input or give answers. The role of leadership is to help the group share
their insights on a level playing field. In so doing, leadership acts
as a guide to help lead participants to workable answers. As well, the
leader is to ensure all concerned are clear on the objective; and, that a
medium is there to capture new knowledge (Collison & Parcell,
2010).Human Resource’s Role in Knowledge-Sharing
In an organization with human resource (HR) as the leadership, the role is to create partnerships focused on sharing knowledge. In this instance, HR is to create a culture that promotes innovation, creativity, and learning that has sustainability. This culture should promote learning on an individual, organizational, and group level. So, in essence, leadership role is to be proactive in creating an environment that supports knowledge-sharing (Thite, 2004).Tools that Encourage Knowledge-Sharing among Workers
Some tools that can be utilized to promote the knowledge-sharing among workers are after action reviews (AAR). Once employees are open, and committed to learning AARs can help to decipher what works, and what don’t. A learning review is another tool that can help in the capturing of knowledge. Learning reviews are thought to be the most established tool (Collison & Parcell, 2010).So too, case-based reasoning systems (CBR) can help facilitate knowledge-sharing by using knowledge from past cases. By pulling these pass similar cases, knowledge learned may be applied to current situations. As well, information and communication technology as a tool can address knowledge about the knowledge that is about to be shared (meta-knowledge) (Hendriks, 1999).
References
leading and learning organizations (Updated ed. with free CD-ROM). West Sussex, UK: John Wiley & Sons Limited/Capstone Publishing Limited.
Hendriks, P. (1999). Why share knowledge? The influence of ICT on the motivation for knowledge sharing. Knowledge and Process Management, 6(2), 91-100.
Thite, M. (2004). Strategic positioning of HRM in knowledge-based organizations. The Learning Organization, 11(1), 28-44.
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